Book Your Service Online

You can conveniently schedule your service using our online booking tool. While it offers a limited selection of our services, if you don't see what you need, just give us a call. You can also call ahead to schedule an appointment if you prefer.

  • Book only one bike per appointment.
  • Labor prices exclude parts.
  • Drop off services between 9-10 AM on the appointment day, or the day before during shop hours.
  • Select multiple services if needed.
  • If you’ve booked online since May 2024, enter your phone number to auto-populate details.
  • For quick fixes, check our Service FAQ for on-the-spot repairs that don’t require booking.

Please note that the time and day you book are reserved for your service. If you need to reschedule or cancel, please call us or use the online system. This helps us accommodate other customers and ensure smooth service for everyone. Thank you!

Service Packages

The Total Package

Bring back that new-bike smell with this ultimate service. This option includes a complete disassembly, washing, and polishing before we rebuild your precious steed. Everything from headset to bottom bracket is refreshed and checked for wear. And if we find anything needing special attention, we’ll be sure to let you know. 

Road - $300

Includes Annual Refresh Plus

  • Overhaul hubs, bottom bracket, and headset
  • Replace cable and housing for derailleurs and brakes +adjustments

**Price does not include replacement parts needed

Hardtail - $463

Includes Road Package Plus

  • 50 hour fork service
  • Dropper post service
  • Brake Bleed front and rear

**Price does not include replacement parts needed

Full Suspension - $629

Includes Hardtail Package Plus

  • 50 hour shock service
  • Linkage bearing replacement

**Price does not include replacement parts needed

The Annual Refresh

$180

Life keeping you from riding as much as you had hoped last year? It happens to the best of us – and we’ve got you covered. This annual service features removal and cleaning of all drive-train components plus a comprehensive adjustment of all the bicycle’s systems, including wheels, drive train, brakes, and contact points. Our Service Technicians will inspect all high wear components and alert you to any that need to be replaced. Labor included, all parts billed separately.

  • Frame wipe down
  • Drivetrain removed, cleaned in the parts washer and lubed
  • Shifting adjustments
  • Brake adjustment
  • Precision wheel true
  • Check tire pressure and sealant level if applicable
  • Inspect/tension all bolts
  • Hub adjust/repack with grease

**Price does not include replacement parts needed.

Annual Service

$110

Rid your ride of those annoying rattles, clicks, and squeaks with this seasonal service package. Our Service Technicians will inspect and adjust each of the bicycle’s systems including wheels, drive train, brakes, and rider contact points. Repair estimates provided for issues needing more attention.

Safety check

Brake inspection and adjustment

Gear inspection and adjustment

Drive-train inspection and adjustment

On bike wheel true

Final inspection and wipe down

**Price does not include replacement parts needed.

Safety Check

$89

Gain peace of mind and know your bike is trail-ready. Our Service Pros will inspect your bike to ensure it’s in proper working order. If we find anything needing attention, we’ll provide you a repair estimate. This is the perfect choice for bikes that may have collected a bit too much dust since your last ride.

  • Complete safety inspection
  • Brake adjustment
  • Torque all hardware
  • Lube chain
  • Tire inflation

Suspension Service

Parts not included in pricing. In-house service available on most brands.

50-Hour Suspension Fork Service

$60

Basic seasonal maintenance recommended every 50 hours of riding by all major manufacturers. This includes replacement of dust wipers and fresh bath oil. Does not include damper bleed or removal of internals. Parts additional.

  • Removal of cockpit components and fork
  • Replacement of lower leg seals and dust wipers
  • Replacement of fork oil to appropriate level
  • Replacement of crush washers and retainers
  • Clean/grease headset and reinstall fork and cockpit components
  • This service is recommended within 50 hours of riding a new fork to maintain and/or improve suspension performance.

**Parts additional

50-Hour Rear Shock Service

$60

Basic seasonal maintenance recommended every 50 hours of riding. This includes removal of air can on rear shock, cleaning, and replacement of seals. Parts additional.

  • Removal of shock
  • Replacement of air can O-rings and dust wiper
  • Replacement of seal head O-rings
  • Replacement of piston quad ring and O-ring
  • Shock reassembly and inflation
  • Reinstall shock and torque hardware to spec

**Parts additional

This service is recommended within 50 hours of riding a new shock to maintain and/or improve suspension performance.

100-Hour Suspension Fork Service

$105

Annual service includes disassembly of fork, cleaning of internals, replacement of dust wipers and new oil. On RockShox forks, all damper and air spring wear parts are replaced. For Fox FIT and RockShox Charger dampers, the rebuild includes bleeding the damper. Parts additional.

  • Upgrades over 50hr fork service include the following:
  • Replacement of air valve and top cap O-rings 
  • Replacement of compression damper O-rings and damper seal head O-rings
  • Replacement of air seal head O-rings and washers
  • Replacement of rebound damper glide ring
  • Replacement of main air piston O-ring and bumper
  • Static fork tune with rider
  • This service is recommended within 100 hours of riding a new fork to maintain and/or improve suspension performance.

**Parts additional

100-Hour Rear Shock Service

$120

For those who ride more often, we recommend this expanded service package. We’ll disassemble your rear shock and replace all washers, rings, and seals, replace the shock oil, and tune the shock to the rider’s weight. Parts additional.

  • Upgrades over 50hr shock service include the following:
  • Replacement of air can glide rings and quad ring
  • Replacement of damper glide rings and O-rings
  • Replacement of air piston washers and O-ring
  • Replacement of internal floating piston O-ring
  • Replacement of shock oil
  • Reinstallation of air can
  • Replacement of seal head air valve
  • Static shock tune with rider

**Parts additional

This service is recommended within 100 hours of riding a new shock to maintain and/or improve suspension performance

Rear Linkage Service

$110

There’s more to your rear suspension than just the shock! We recommend replacing all linkage bearings, hardware, and bushings every 100 ride hours. This service includes all labor associated with a full linkage rebuild kit. Parts additional.

Maintenance Schedule for Suspension

For optimal performance and longevity of your mountain bike suspension, we advise adhering to the following maintenance schedule:

After Every Ride:
Gently clean the exterior with mild soap and water, then dry with a soft towel.

Regularly:
Check sag and damper settings. Examine the suspension for any visible damage and ensure all controls are functioning correctly.

Every 100 Hours or Annually:
Conduct a comprehensive fork service, which includes a full internal and external inspection, damper rebuild, air spring rebuild, and replacement of bath oil and wipers.

For those who frequently ride in harsh conditions—such as extremely wet/muddy or dry/dusty environments, or engage in lift-accessed downhill, park riding, or freestyle—we recommend performing maintenance more frequently than suggested.

Hubtiger App

Keep track of your bike's details and individual components

  • Get service reminders based on hours and distance, using Strava integration
  • Conveniently book a service with our shop
  • Easy direct communication with our mechanics using built-in messaging

The Hubtiger app is not required to schedule service with our shop, it's just a great, free tool for cyclists.

Download for Apple
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Keep track of your bike's details and individual components with Hubtiger app